OTA

to be published
RESEARCH OBJECTIVES & METHODOLOGY
to be published
EVAUATING THE RESULTS, DEVELOPING THE IDEA
to be published
REPORTING-OUT
to be published
IMPACT
RESEARCH IDENTIFIED CRITICAL ISSUES
The qualitative research identified critical, previously unknown technical issues with product hardware, prompting a re-design of hardware QA practices.
MASSIVE TECHNICAL SUCCESS RATE IMPROVEMENT
At the beginning of my involvement, the success rate of users understanding the system was %10, As of writing, it is over %80, a major improvement.
PRIORITIZATION OF EXPERIENCE QUALITY
Evidence generated by the iterative design and testing was critical in building executive support for prioritizing experience quality.