OTA
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to be published

RESEARCH OBJECTIVES & METHODOLOGY

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EVAUATING THE RESULTS, DEVELOPING THE IDEA

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REPORTING-OUT

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IMPACT

RESEARCH IDENTIFIED CRITICAL ISSUES

 

The qualitative research identified critical, previously unknown technical issues with product hardware, prompting a re-design of hardware QA practices.​

MASSIVE TECHNICAL SUCCESS RATE IMPROVEMENT

At the beginning of my involvement, the success rate of users understanding the system was %10, As of writing, it is over %80,  a major improvement.​

PRIORITIZATION OF EXPERIENCE QUALITY

 

Evidence generated by the iterative design and testing was critical in building executive support for prioritizing experience quality.

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